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Thread: Can see availability online, but agent can’t see?
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Old Oct 21, 2024 | 12:27 pm
  #6  
cxwaterboy
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Originally Posted by pemabuk
I have this issue when I want to buy a paid ticket for myself but then want to redeem for my kids. The agent can't see the availability and says I have extra online availability as a Diamond member that they cannot see or book. Really frustrating.
you can only redeem DM inventory by yourself on the website.
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