Originally Posted by
SHLTP
The internet was an absolute mess 4 of the 6 days I was there. It kept disconnecting every 2-3 minutes. I spoke with their off property team at length twice, had tech in my room once, then sent a handyman for some reason after it still didn't work, spoke with front desk several times and message me about 100 times.
One day it went out for several hours. E e really they created my own Hub/log in hub and it worked, ie instead of Marriott bonvoy they put my room name and separate id.
This worked. But this was wholly inconvenient
5G phone technology has come a long way. Any Wi-Fi hotspot from a post-2020 phone could have provided high speed low latency Internet.
For a AUD$12 SIM Card from Officeworks Pitt St (5 minutes away) or Telstra Pitt St there could have been no headaches.
When an IT problem only affects a few devices, it is just a compatibility issue with such devices and not an IT incident.