Originally Posted by
GagaPilot
Hmm. Not sure what is going on with your outbound PHX-DTW segment then. A couple of last ideas:
1. I see the fare class is OV. Was an RUC or GUC used on this? There have been some reports that if there is an issue with the ticketing (or lack of reticketing) that could inhibit meal selection. Although I’ve had trips with RUCs not reticketed until online checkin didn’t work, and I was able to pre-select a week out.
2. There is some sort of block on flights involving DTW until the catering issue is sorted out. Strange for going TO DTW, but still a possibility.
3. Lastly, go to
Flight Information and see if you can view pre-select options for your flight. If so, find the appropriate SSR code and call the DM line to see if they can add the code into your PNR. Example PBML indicates a beef meal, PCML indicates a chicken meal, etc.
The Neo sadly doesn’t have pre-select due to lack of oven space for all passengers to select a hot meal, so one must roll the dice onboard on those.
Thanks for the insight...yes I used a GUC on this trip. Need to burn them for I loose them again. I thought that it might have something to do with that. I will call the DM line again...it is not the end of the earth...but I am in the last row of F so I will get the last cold meal option left by time it gets to me if they follow FEBO.
As far as the NEO goes...I have flown them a couple times now...I like the legacy 321's to be honest...while I think some of the updates to the FC seats are nice...and the legacy 321's have the crappy DL tray tables...I still prefer them over the NEO's.