FlyerTalk Forums - View Single Post - Denied boarding on Delta after they failed to reissue ticket, any recourse?
Old Oct 19, 2024 | 6:37 pm
  #3  
rylan
FlyerTalk Evangelist
2M
100 Nights
All eyes on you!
15 Years on Site
 
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,134
Sounds like really really bad handling by both DL and AF for leaving you stranded. Not surprising that the JNB agents couldn't do much since its an outstation... however I would think that either DL or AF center/ticketing should've been able to resolve it. Did you try contacting the AF help line/call center to get it resolved? Or did anyone at the counter in JNB contact them?
rylan is offline