Originally Posted by
Kmct111
I get flexibility from the QR Platinum line. You just need to get a willing agent to help. You have to be ready with options and they will accommodate you especially if it's on QR metal. Never accept no from QR especially during IRROPs. If you don't get the answer you want, hang up and try again.
I'm convinced there's no such thing as a platinum line. Rather we just get booted to the front of the queue, with the calls flagged with our magnificence - something some agents respond to, others not so much

. Maybe I'm wrong, but my calls haven't systematically connected to the crème de la crème of QR's agents.