FlyerTalk Forums - View Single Post - Using PlusPoints on NH / ANA
Thread: Using PlusPoints on NH / ANA
View Single Post
Old Oct 17, 2024 | 11:24 pm
  #338  
flaii
10 Countries Visited
20 Countries Visited
30 Countries Visited
All eyes on you!
 
Join Date: Nov 1999
Location: PVG
Programs: UA 1K 1MM, Hilton Silver, Marriott Gold
Posts: 331
Originally Posted by cfischer
There is something whacky going on with NH right now. Maybe the WL function is broken? This is not normal behavior. Your first screen is normal - then it just add to the WL, but that is apparently not happening. Looks like an issue on the NH side or on the UA-NH connection piece.
What is "interesting"/frustrating is that when I first started trying to upgrade my friends 6 months ago in FEBRUARY (!) of this year this was already happening. And then I called and reached a very experienced 1K agent who said that back in the day, when they themselves processed the upgrade requests, that the responses would be 1) upgrade confirmed, 2) upgrade waitlisted, 3) this technical error. Which is why she said it is expected behavior.

So from February until now I've been trying about 1-2 times per week, all with the same response. And now I'm trying every day and still the same...
flaii is offline  
Reply