FlyerTalk Forums - View Single Post - Mr & Mrs Smith Integration (active as of 24 Apr 2024)
Old Oct 17, 2024 | 11:16 pm
  #202  
khabah
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Join Date: Jan 2015
Location: Kuwait (KW)
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Originally Posted by Soroosh Pourmehraban
Is anyone else having a booking issue of Mr. and Mrs. Smith properties through the Hyatt App? I continue to get the same error message that says "We are sorry, something went wrong. Please try again later". Appreciate it if their are any known work arounds. Already tried calling customer services and created a case...
Yep, that's the same recurring issue that's been happening since the 'integration' in April; it may help if you restart your search from the beginning or try a few times until it goes through. At this rate, it's embarrassing that this is still happening and Hyatt hasn't smoothed it all out given their in-house resources and all the time that went into this before and after the integration.

khabah
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