Originally Posted by
Sinnystar74
Unfortunately for us it’s classed as a “holidays” booking due to us adding a rental car to the flights, and so the desk agents here are refusing to help us. They gave us a number to call that’s not open until tomorrow. We live in Washington state. Our direct SEA -LHR was cancelled. We were rebooked via ORD and now we are left here in ORD with nowhere to go and a flight two days later than we booked. Club World tickets. OWS although this flight would have taken us to OWE..
Have a look at the Disruption Signpost thread, linked in post 1, in terms of how to contact BAH 24/7 via email. And also about getting a hotel.