Thursday 17 October 2024: Velocity Frequent Flyer has today unveiled a series of program changes to be introduced over the next 12 months.

The changes – which follow member feedback and extensive research – are designed to deliver on what is most valued by Velocity members: Domestic redemptions and being better recognised for their loyalty.

Overview of Velocity Frequent Flyer program changes

• Rewarding long term loyalty to Virgin Australia with the introduction of Velocity Forever Gold​ Status2.
• The recognition of loyalty beyond Platinum, with the introduction of Velocity Platinum Plus Status3.
• Faster rewards with Virgin Australia Reward Seats now starting from an even lower base fare of just 5,900 Velocity Points for one-way Domestic economy fares (additional taxes, fees and carrier charges apply) #. Virgin Australia continues to have the lowest lead-in one-way Domestic economy Reward Seat base fare prices of any Australian airline~.
• Changing other select Reward Seat pricing on Virgin Australia Domestic services and increasing Reward Seat pricing on Virgin Australia Short-Haul International services as well as select routes and cabins on International Partner Airlines4.
• Simplifying the way members earn or maintain Status, including the removal of Eligible Sectors5 and awarding Status Credits based on total fare paid on eligible Virgin Australia flights6.  
• Reducing Status Credit earn rates on eligible International Partner Airline flights. 
• Maintaining the base earn rate of 5 Velocity Points per $1 spent on eligible Virgin Australia flights for Velocity Points earning credit card holders7, while reducing the current base earn rate for other members to 4 Velocity Points per $1 spent8.
• Changes to Companion Platinum9, Companion Gold eligibility10 and Guaranteed Economy Reward Seat benefits11. 
• Moving to one single Points price across Choice and Flex fares for UpgradeMe Points; increasing the minimum Points required to upgrade on an eligible fare (excluding Economy Lite fares)13.

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