FlyerTalk Forums - View Single Post - FAQ : online Marriott Bonvoy points transfer errors and problems
Thread: FAQ : online Marriott Bonvoy points transfer errors and problems
View Single Post
Old Oct 17, 2024 | 8:36 am
  #42  
ringingup
50 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Feb 2013
Location: London, UK
Programs: Virtuoso, Hyatt Prive, Marriott STARS/Luminous, Hilton for Luxury, Hera, Rosewood Elite and others
Posts: 4,148
Originally Posted by Marriott Bonvoy Lurker II
Hi adventure_seeker,

Sorry for the inconveniences to you.

You may follow this help article to submit the website issue so that our teach team could look into it.

If you are unable to transfer the points online, you may call customer support and one of our associates will help submit your transfer request. Please be advised that it may take up to 7 business days for the appropriate team to review the transaction.

Best Regards,

Christina Z
Specialist, Social Media Care
Marriott International

[email protected]
What we’re trying to say here is that there is clearly a widespread issue and your internal escalation mechanisms might be more appropriate in this instance.
ringingup is offline  
Reply