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Thread: FAQ : online Marriott Bonvoy points transfer errors and problems
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Old Oct 17, 2024 | 2:38 am
  #41  
Marriott Bonvoy Lurker II
Company Representative, Marriott Bonvoy
5 Years on Site
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,416
Originally Posted by adventure_seeker
Marriott Bonvoy Lurker II Are you able to provide assistance here? Clearly a wider issue and not related to individual accounts or user error.
Hi adventure_seeker,

Sorry for the inconveniences to you.

You may follow this help article to submit the website issue so that our teach team could look into it.

If you are unable to transfer the points online, you may call customer support and one of our associates will help submit your transfer request. Please be advised that it may take up to 7 business days for the appropriate team to review the transaction.

Best Regards,

Christina Z
Specialist, Social Media Care
Marriott International

[email protected]


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