FlyerTalk Forums - View Single Post - Air France & KLM Free Stopover - New Benefit?
Old Oct 16, 2024 | 11:42 pm
  #302  
newflyer27
20 Countries Visited
30 Countries Visited
40 Countries Visited
50 Countries Visited
 
Join Date: Dec 2015
Location: Paris
Programs: FB Platinum for Life, QR Gold
Posts: 629
Originally Posted by moos16
Ben Lipsey , I was recently charged an additional $30 per stopover ticket... after e-mailing Flying Blue and asking them to review/refund this, I was sent the following message:

"That is correct, the $30 fee would be the issuance fee by booking through the phone."

Just to confirm, the $30 fee shouldn't have been charged? If so, any tips on how to get these phone booking fees refunded? (Apparently e-mailing Flying Blue doesn't work.) Thanks in advance.
I had the exact same issue for 4 tickets and i was refunded after calling flying blue 3 times. I had to insist a lot so they can check the information again as I was sure of myself. They ended up refunding me the 30x4 fees.
newflyer27 is offline