Originally Posted by
SocialAdept
My experience with GHA Discovery is that recognition is EXTREMELY uneven. The middle tier brands like NH are fully on-board but in the high-end like Capella and Kempinski some hotels have barely heard of it. Don't base your bookings on GHA affiliation.
Originally Posted by
lost_in_translation
Exactly the opposite experience for me, Capella and Kempinski have been good (along with many other higher end brands like Sukhothai) whilst NH has been mixed (possibly because almost the only place I would normally stay in an NH is Spain where there isn't another option and Spanish hotels seem pretty anti-loyalty programme for whatever reason).
Exactly this. Kempinski has always been great along with Pan Pacific, while NH doesn't do anything.
Like I said, last time at the siam kempinski I got upgraded from deluxe balcony to cabana, which is like 4 categories.