FlyerTalk Forums - View Single Post - New for the Autumn (inc 'newly developed longhaul brunch menus')
Old Oct 16, 2024 | 7:48 am
  #105  
rockflyertalk
 
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 4,298
Originally Posted by orbitmic
And they think wow, F is cool and get excited to try BA again two weeks or a month later and then what do they get? A hugely aspirational menu of poached eggs on toast for the main service followed by steak sandwich for the second meal on their second meal and they should consider themselves lucky that it's not finger sandwiches like they would have had to MIA or ATL. I'm sure they will be very impressed. And then of course, they arrive at LHR to enjoy the exclusive ride in a packed transit from the B or C gates (that's if they are lucky enough not to get a bus gate) to the main terminal where they will be treated to fast track security which wonderfully merges with non fast track at the top of the escalators.

Are we serious here? I mean ok, I know BA have long decided not to compete with the level of quality and attention offered by the likes of AF and SQ in F, and yes, I also know many of us are cheap and only buy F as award space for GUFs or deeply discounted tickets which are only £300 or 400 more than the cheapest J and wouldn't pay for more flexible fares (which happen to be priced similarly to AF), but surely there are limits to all good things. I'm sorry if I sound like I'm ranting, but I thiink that in this case, the delta in terms of quality between the two offers has just become too big and is frankly embarrassing and BA should really not want to be seen as "that" cheap in F. With J having become overwhelmingly comfortable and even private in recent years, the only things that can differentiate F and encourage people to buy it is some level of enjoyment and exclusivity. If BA starts eroding every little bit which made F a lot more enjoyable than an already very comfortable than J, then I just don't get the point to be honest, and that brunch thing does exactly that - killing the enjoyment.
It is certainly interesting what they perceive in BA HQ as First Class dining experiences. What's more interesting is this decision has been made whilst all a long there is a plan for a complete New First Class. Granted the on-board dining team (whatever they are called) might not have any ideas about the new F but... according to limited murmurs it will be a revolution from today's F. So where's the intent with the F&B that might end up being apart of this wonderful new cabin!?! If you're aiming to improve services, invest 7bn etc, why not introduce a new meal time but in addition to, as I have already mentioned, not downgrade the service because brunch is only what the cool kids want. I don't fly F (yet) but as others have pointed out, this menu wouldn't exactly entice me to fly F. Or had I booked F and was sent this menu, I would be confused (cheese board as a starter, eggs on toast, sandwiches) and thoroughly disappointed. Aside from us ranting, I do believe this is quite easy to fix, add brunch onto the existing menu as two additional choices to have, it can be or should be quite easy to workout loads, demands etc. Overall it does make you wonder who makes these decisions and with what insight or data to back it up.
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