FlyerTalk Forums - View Single Post - Points deducted - "Standard Free Night Reimbursement"
Old Oct 15, 2024 | 12:56 pm
  #11  
hotturnip
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Huh. Maybe this relates to what happened to me in Venice.

Booked a five night stay with points. They agreed to one night reimbursement as a service recovery (see Hilton Molino Stucky thread). This was reconfirmed at checkout. When that appeared (+70K points), there was also an entry for "late cancel" (+280K points). I couldn't tell if this was a decision made after the fact as a service recovery, or some kind of error.
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