I had my best hotel stay in the world at the siam kempinski 2023 and will now return back to it. Last year I tried the Sindhorn and while the hotel and service is great, I was kind of disappointed about the upgrade policy. They told me while I got upgraded to the executive suite, I will not receive any benefits. They told me that's the new policy in all Kempinskis.
Anyone can confirm? Because I booked the premium room at the siam kempinski and have GHA Titanium which, if available, should upgrade me even above executive. I wonder if the siam will handle it the same. I don't see why upgrading to executive room is an upgrade then, it's the same room as premium without any benefits.