Originally Posted by
nomad420
Probably true but I have do this when I am sitting at one on the upgrade list and always afraid (perhaps foolishly) that when I cancel it someone else when slid in and grab it during that brief period I have cancelled it. Also, I have had to do it when one seg cleared for sure. If I get into this situation again I probably will do just as you noted and try a cancel request and then reapply.
Thats the thing. I figure I can do it on the web faster than convincing someone on the phone. But ofcourse the website breaks all the time too.