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Is there any consistency re toll free phone charges, SPG brand by brand?
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Jan 31, 2005 | 7:21 pm
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PremEx
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There is no absolute consistency.
Many (most?) Starwood branded hotels are independently owned, and as far as I can tell, they are free to set their own rates for incidentals as long as they don't violate any Starwood guidelines (if there are any).
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