Since many months i not receive the one time pin to my mobile phone. I did not called Qatar about this issue because i still received the pin by mail, but since 4 days i also not receive the pin by rmail.
I only got the message pin was send to phone+email when i try to log into my account on the app or browser but i receive nothing.
Qatar helpline was not of big help.

Someone got the same issue and how was it solved?