Originally Posted by wattwatt

Hi All. Hope you all are having great weekends. I have a question about pushing BA for compensation. I put in a claim due to my cancelled flight - BA728 GVA Sun 8th September. Someone in the cancellations thread updated the code which was:



BA have denied the compensation saying:

Your claim's been refused because BA728 on 08 September 2024 was cancelled because of Air Traffic Control due to weather. Due to the weather conditions Air Traffic Control imposed restrictions on the number of flights that could depart and arrive at London. Although some flights were able to operate as normal, your flight was one of those we had to cancel.

Is it worth pushing back against this as the code suggested the cancellation was due to flight crew? What are the chances the code in the cancellations thread was incorrect, or are BA just hoping I believe them?

Thanks!