<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by og:
Well, I've now used OLCI twice and each time the seat change option has NOT been available (and to keep on topic, of course no op-up - which I really wasn't expecting because both flights were not full).
To those who know the system better than I, is the lack of the seat change facility a temporary system fault, or is there some other reason?</font>
OLCI operates the seat map, on a % of seats avaiable. So for arguements sake if <10% of seats are unallocated. It will not offer you the seat change. If <10% of seats are available, more than likely it is very close to the the flight closing. At the airport agents busy checking in pax. Therefore you could see the seat map, with five empty seats, hit refresh and suddenly all the seats have gone.
The last thing we wanted was the pax, seeing an empty seat selecting it, hit confirm, only to find it is gone, select another empty seat...thats then gone as well.
2018