Originally Posted by
KARFA
that’s not correct - unless you are trying to significantly change the date. Standard guidelines allow rebook on QR regardless of reward availability.
Originally Posted by
MaxFlyer
I was also told that to be rebooked my original Avios booking which got cancelled onto QR you need miles availability on the flight too.
I think it's only Penang that is covered by Joint Business, so I think it's formally correct. QR needs redemption availability. Cash booking can go QR due to codesharing, which is a separate provision..
Another reason to wait for the Customer Guidelines.