Originally Posted by
thekegalman
There was an article on the Guardian that stated fraudulent Qantas Airways Frequent Flyers accounts were created for 800 passengers on partner airlines, Looks like the fraud was perpertrated by the Qatar Airways contracted staff in India who replaced the FF numbers.
Here's a link to that article:
https://www.theguardian.com/business...er-cyber-theft
It doesn't mention Qatar Airways.
Here's another longer article from an Australian news outlet:
https://www.9news.com.au/national/mo...8-2158f003fa3c
It reads as though this has impacted customers of multiple airlines worldwide, albeit the specific cases cited here were seemingly perpetrated by just 2 individuals working at an airport in India. It isn't clear from this who they worked for, or what their employer's relationship was (if any directly) with QR or any of the other multiple airlines affected. It is also not clear if these alleged perpetrators are responsible for all of the FF number swapping that has been reported here. Many people across the industry have access to reservations systems, and although it wouldn't be unusual for an agent at one airline to blame something on another airline, the reality is that they and we may never know what happened in every case or what the linkages were.