FlyerTalk Forums - View Single Post - Four Points Flex by Sheraton London Euston, UK, opened Jul 2024 [Master Thread]
Old Oct 10, 2024 | 1:09 pm
  #59  
DallasEsq
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
Posts: 1,479
Originally Posted by cbellero
From the terms: https://www.marriott.com/loyalty/mem...s/guarantee.mi

For this brand it states: “500 points per stay or breakfast in restaurant per night of stay for Member +1*** “
The wiggle room for the hotel will be the meaning of the ***: “If property (i) does not have a restaurant, (ii) the restaurant is closed, or (iii) the restaurant is operated by a third party, Member will receive 500 Points per Stay.”

Is the coffee shop considered a “restaurant”? If yes, is it operated by a third-party?

I suspect almost all of them will answer the first question with no and the second with yes. And Marriott will back up whatever answer the hotel operator gives, should a guest complain.
I guess we have to hear what people here and on TripAdvisor say about it. It's hard to complain given the price of the rooms, but it's disappointing to see all these brand launches with reduced benefits.
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