This is very complicated. In essence, the hotel sold packages that allow guests to earn points and room nights without staying at the hotel at extremely low prices without telling Hyatt. At the same time, because this hotel brand is a cooperative brand, the system provided by Hyatt for this brand can directly redeem points but will not verify whether the guest has stayed at the hotel or generate management fee orders. Hyatt didn't receive the money and had cannot do anything to the hotels, they chose to ban all members.