Originally Posted by
wizphil
I have an HGV package booked at the Grand Islander for next week for a 2bdr. HGV won't let me cancel/reschedule/anything - the only thing they told me they can do for me is to show up, have a bad stay, and get compensated. Amex won't dispute the charge either, and is telling me the same thing (to show up, get a bad stay, and then try to dispute).
I hate the idea of being a customer during a strike, but the trip isn't easy to cancel (in-laws flying in from JFK and then coming to visit us in SEA).
Currently planning on showing up, and then booking somewhere else depending on the conditions.
I see a lot of comments for the HHV, but how are the Hilton Grand Vacations properties? I assume they're in a similar state.
Can't talk to service issues, but the protesters are loudest at the HGV towers. Most are staged right in front of them and their refreshment tents are set up there.