Originally Posted by ttuna3

Purplelab

You'll probably need a human to do it. Email, chat or phone.

OZ is usually pretty good with that. Company put me on the late OZ from SFO to ICN as a UA codeshare., took UA and OZ a little work since they had to deal with UA not willing to release the ticket until a couple of hours before the OZ flight (5 hour layover at SFO). Club ladies tried for an hour and they had to wait until OZ got back to them. Large apology from the OZ gate people about the fact they didn't know I was still in Y and they had just given the last J seat to a Gold. They did move me up to Economy Smartium with nobody next to me.