FlyerTalk Forums - View Single Post - Reporting suspected criminal behaviour by BA Check-in desk staff
Old Oct 6, 2024 | 12:53 am
  #3  
BA or bust
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Originally Posted by WingsAroundtheWorld
Hi guys -
I have credible reason to believe my checked luggage has been stolen or deliberately tampered with by the outsourced check-in team airport this week.
It did not arrive in London, and according to the BA Baggage Service was loaded onto the plane and then taken off before take-off.
Without sharing names of the individuals involved, I have their details and I would appreciate either someone at BA following up, or I will inform the Police.
Ultimately, I just want my bag recovered and returned to London safely.
BA should take steps to improve the screening, training and vetting of their staff. Some of their employees there are very suspect.
Any other ideas / suggestions as to a way forward would be most welcome,
Thanks
Not sure what your ‘credible reason’ is? There are reasons why a bag might be loaded and unloaded, e.g. missing tags, disconnect between systems making BA think you had not boarded the aircraft. With respect, unless you are able to elaborate about why you think it is ‘criminal’ your best bet is to follow it up with BA through the usual channels. IMHO (and experience) many times in life we assume conspiracy and it just turns out to be a cock up.

Last edited by aks120; Oct 6, 2024 at 3:29 am Reason: Removed identifying airport in quote
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