Originally Posted by moonsidian

What's the best course of action for a botched points transfer due to (presumably) incorrectly entered account number?

I transferred from Chase and while entering my EK account number to link it, I was on a page on EK's site that showed it as 'EK 123 456 789'. Not sure why it didn't occur to me to also enter the 'EK', I only entered the number portion.

Then I noticed in a different section of the site, the account number appears as '00 123 456 789'.

Either way I must have entered the number wrong (I assume I'm missing the leading zeros). I called Chase and they said I just have to wait for either the account number to be resolved on EK's end, or for the points to bounce back.