Originally Posted by
phant0m
Same issue but had Plat card for years. I had to do the chat to book a room but the website is still broken on all browsers and computers.
Entity Not Found - Book Token not found
Oops, we are not sure what happened, but something went wrong. Please try again. If the problem persists, you may want to try a little later or chat or call us at 800-297-2977.
This is getting a bit frustrating. Wondering what is going on with AMEX IT infrastructure? Some of my cards show the membership rewards fine, the plat card has error messages for days on end:
We're unable to display some of your Membership details at the moment

Not a good experience online with AMEX.