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Old Oct 4, 2024 | 5:52 pm
  #6  
aww3583
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Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
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Originally Posted by puchong
My experience with Hilton is pretty dismal - so much so that I have stopped sending any email as I never get a response!
Twitter/X is the best method of contacting Hilton. Calling the diamond line is #2.

Email should be a last resort. Even the chat function on the website is better.

It’s unfortunate that email is required for fraud issue, but I understand the reasoning.
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