Originally Posted by
Boraxo
I never book refundable fares unless that is the only option. The suggestions (above and below) were for preserving your EBCI purchase and for the thousands of others who may face similar issues in the future. Looks like you got your answer. A little gratitude would be in order.
No gratitude is owed to snarky drive-by comments which amount to "You agreed to a contract of adhesion with a multibillion dollar publicly traded company; if you don't like it, build your own airline". It's the most common trope on FT and the dumbest.