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Old Oct 2, 2024 | 9:56 pm
  #4257  
radryan
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Jan 2014
Programs: AA, IHG PLM AMB
Posts: 29
Originally Posted by danilar
Tried to call CS but, as always, they were unable to give me any answers and suggested me to go to feedback form
I did it for 3 times, but had confirmation email nor a registration number for the feedback submitted. Looks like feedback was simply not recorded by the system.
Anyone got similar issue? (I even started to think they might have put my M&S number in some black list as I submitted few complaining feedbacks a couple of months ago...)
Yes. Tired to submit form today to fix an error on my M and S account and it was not working. Tried multiple devices multiple times nothing working just clocking on the form and no feedback number generated.

I am in US anyone else have an issue or workaround?

Will emailing a ticket get help me get to the right M and S customer service department? Any other email address to try?

Last edited by radryan; Oct 4, 2024 at 3:06 pm Reason: Update, after trying again website worked.
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