Originally Posted by
BA Humbug
Is anyone having issues with a greyed-out address field in the CD booking form both online and in the app?
For instance, I am able to book a drop-off TO JFK, but I'm not able to book the inbound (pick up from hotel to airport). I've tried the app, and multiple browsers on my laptop. Any ideas?
Example:
Yes, just last week I tried to book our CD to STN from our house and back again. As you pointed out the pickup/drop off location areas were inaccessible (depending upon the leg of the journey) so I used the Chat function to complete the bookings. Very helpful agent filled in all the details for me at their end. After a couple of minutes, I then was able to see the bookings on the MMB page.