Originally Posted by
Alfredbali
Thanks, after a couple days I can finally access my account again (2FA with pw and pin sent by sms), i still don't understand why Air France didn't warn us about this technical fail.
Because technical glitches are something that became so common it wouldn't make sense to put a warning on the website every time something is down. They just fix things ASAP, this is why the suggestion to "wait it out" was the right one. Nothing you can do when this happens.