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Old Sep 28, 2024 | 12:08 pm
  #19  
Alfredbali
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5 Years on Site
 
Join Date: Aug 2017
Programs: FLYINGBLUE Platinum
Posts: 440
Originally Posted by maalloc
This morning, I can log correctly in; and even access the "Password and Authentication" tab.

Enabling dual-factor authentication doesn't work though. The UI is visible but inactive.

@Alfredbali you might want to try again today.

AF.com IT is really a disgrace. Over the past 24h, I tried to enable 2FA a few times. I saw the format of requests change, as well as the endpoints. They are tinkering to make it work (and it still doesn't). Doing this kind of work on a live server would be unacceptable for any small business which depends on the web to interact with customers. How such a large company can keep working like this for years is beyond understanding.
Thanks, after a couple days I can finally access my account again (2FA with pw and pin sent by sms), i still don't understand why Air France didn't warn us about this technical fail.
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