DeltaNeutral28, thank you for sharing your solution. What customer support number did you call? Is it 1-800-GO-DEPOT? Also, you said you emailed Office Depot to request refunds for inactivated gift cards. Can you share the email address you sent to? I did not find any email address on their website. I have been so frustrated by this $600 cap rule in the past few years, so I finally called 1-800-GO-DEPOT today, but OD agents seemed useless. 1-8001-800-GO-DEPOT (1-800-463-3768)-GO-DEPOT (1-800-463-3768)-800-GO-DEPOT (1-800-463-3768)