FlyerTalk Forums - View Single Post - Sometimes it’s better not to know the rules
Old Sep 25, 2024 | 10:39 am
  #5  
JoeWoodstock
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Join Date: Aug 2011
Location: Austin
Programs: AA Platinum Pro 4MM; Marriott Titanium; IHG Diamond; Hyatt Globalist
Posts: 366
Originally Posted by Stripe
...pretty experienced and remembered the days when they could exercise some common sense discretion when it helps the passenger...
There are no doubt some agents that remember the '90s on AA.

--woodstock
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