OK. I don’t think we’re that far apart then. I suppose I am slightly more tolerant than you are about those benefits that aren’t used by many or only bring a small incremental value. I take them for what they are, and then I am either mildly happy or indifferent. But just like you, I won’t shout hooray for these minor benefits. I think what I reacted to positive in this case was that there had been a number of benefits announced, some actually useful, and that since some time there’s been a stream of improvements to the ULTI program. So I wasn’t going to complain about the increased luggage allowance about being only a minor benefit, as it is only one of a number of other, often more substantial, benefits.
Originally Posted by
maalloc
I can't take credit for scarcity theory. It's not especially mine but yes, I do strongly stand by it.
There's no such thing as a free lunch and a benefit, however cheap, has a cost. I have never seen any change in a commercial offer, at fixed price, that didn't impact the financial equilibrium one way or another. And though I could see how KL sandwich enhancement could bring more leeway for something else, I don't see how this new perk can give room to more perks in 2024. The probability of Plat getting free Wifi (as was floated around - just an example) in 2024 is lower today than it was one week ago.
I get the scarcity theory, I agree that there is no such thing as a free lunch. But from believing the concept of that theory to knowing that introducing a larger luggage allowance is what kept us from other, more significant benefits - that is too much of a stretch in my mind. They did introduce some meaningful and costly benefits (free change of flight) - so it’s not as if they were trying to sell us some minor effort as a dramatic customer service.