Hi @Padkir

Here are my thoughts FWIW.

I think you are correct and the agent is wrong. I can think of three ways the agent could be wrong.

1. Perhaps the agent is misremembering the rule. This rule has had a number of changes over the years and has been quite messy at times. There was a time when only a transit of Europe/Middle East was allowed, at other times in certain circumstances travel between the Europe and Middles East Zones would not be allowed. Trying a different agent might give you a better outcome

2. Perhaps the agent is misinterpreting the rule. Here I disagree with @R2 in the previous post. The rules break the continent of Europe/Middle East into two zones and if your flights to/from Africa are both from the Europe Zone then South Africa and/or Mauritius cannot be included in the itinerary. Since you are flying from DOH to Sth Africa then, in my opinion, one of the flights is from the Middle East Zone so you can include Sth Africa. The AAgent (and R2) is saying that the ‘travel’ is actually from Europe (presumably because you are merely transiting DOH). This can be easily tested – simply change the transit of DOH into a stopover there (you have a stopover there later in the itinerary so simply switch that around).

3. Perhaps the agent is misinterpreting what is showing on the agent’s screen and it could be an error elsewhere in the itinerary. You say “the rest of the itinerary is fine through Asia and North America, ending in Oslo”, but is it? You already have three flight segments and two stopovers in Europe/Middle East; what does the end of your itinerary look like – an additional stopover perhaps, or more than one flight segment in the continent?