Originally Posted by
CJ91
The onboard screens were advertising to upgrade a one-way ticket to a return for the discounted rate of £14, but I can’t find a way of actually doing this. I asked 2 different staff members who both said they’d never heard of this promotion. Are the screens advertising something they doesn’t exist?
"Excessing" (as it's known in railway terminology) a single ticket to a return is possible but it relies on the staff member having the necessary machine and skills to do so. Both are in short supply!
I think what they really mean is that an "open" return costs only £14 more than a single, so they are trying to encourage you to buy a return next time.
Of course with availability of the £10 Early Bird Discounted singles now being guaranteed if you book 60 days ahead, those who book ahead and have firm plans can pay less than a return by buying two EB singles.