Hi!

Quick question in case I'm missing something. I'm trying to get a DONE4 ex Oslo set up through AA RTW desk. The fares/validation team came back to say that it's not allowed because of my routing through Africa, but to my mind I haven't broken any of the rules. has anyone experienced anything similar?

Relevant part of the routing is OSL-xDOH-JNB-xLHR-DUB-DOH-HKG (the rest of the itinerary is fine through Asia and North America, ending in Oslo).

They are saying that because I originated in Europe, I can't go to Africa and then come back to Europe and have a stopover - I have to do all my Europe stopovers before going to Africa and then just use Europe/Middle East as a transit to carry on to Asia. I don't understand this though - the relevant section of the rules I believe is below and I can't see anything that would make that the case. I have asked the RTW agent to check again if possible, but not hopeful to be honest.

Any thoughts? Thanks!

(e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as follows:
3. Two permitted in Europe/Middle East for travel to/from/via Africa. If travel is to/from Europe in both directions, itinerary may not include Mauritius/South Africa.