If you were an August TP year end and you believe you are missing TP in your one time credit them I believe ita time to contacf BAEC.
The email you received in July talked about 1 credit of TP within 14 days of your collection year end.
No reports on here of anyone ever seeing a second 'correction' run, no matter what the website says. I suspect there was a change of plan after that was written and posted.