FlyerTalk Forums - View Single Post - Brussels Airlines M&M American Express [ended Nov 2025]
Old Sep 23, 2024 | 3:22 pm
  #89  
kjelldb
10 Years on Site
 
Join Date: Apr 2014
Posts: 9
Originally Posted by Demagere
On another facebook group ("Business Class & First Class Flights. Deals & More) I have been following the discussions/observations of other people who are faced with the same - call it "dilemma" - in that they now have to do something to continue to save miles with the BA Amex upcoming phase out. Other commentators also appear not to be too "enthusiatic" about the upcoming Beobank M&M Mastercard (as I and others had already tried to warn you in advance), - and another person was commenting there there might even be a 40K limit/cap per year (comparable with their other "Elite" cards offers).
I called the Amex Belgium today and explained the situation with the Brussels Airport Diamond "lounge" - the issue that this lounge is included in the Dragon Pass - but not in the Priority Pass - (I believe it was a Priority Pass lounge a few years ago, and apparently the contract was not renewed) - I said Amex had to communicate this issue clearly and that this issue creates tremendous "uncertainty" for upcoming "switchers" coz it's not clear at all whether future Amex members will be able to have access to this lounge "free of charge". Only Revolut Ultra and Dragon Pass members will be able to access it free of charge (as I did in the past with my Rev Dragonpass) , but I'm not so sure about "Priority Pass" members. I had liked to see this in writing or in an official communication. Coz it does mean that there is a special agreement between Amex Belgium and the Brussels Diamond lounge.
And lastly, I also contacted Revolut on the app - Surprise - Surpise - Revolut does not have a "retention" team. The guy did not even understand the "need" for such a department, and I explained to them that if in American Express an EUR800+ a year customer is going to leave Amex, -- this sets off alarms in the financial department and "retention" officers are there "to influence", to help "reconsider" the said individual with the ultimate aim of "changing his mind and his decision" and making sure he doesn't leave with "financial rewards often offered as a bonus". I told them if they offered Lufthansa as a revpoint exchange partner I might be interested in Revolut Ultra again next year, (or the ability to convert Rev.points into cash as a second alternative as a exception for star alliance members only) - but I guess it's unlikely I'll see progress in this.

And on a last note, I visited a website called "cashformymiles.com" and apparently, some entities are offering usd937 for 100 000 Amex membership rewards. But I'm quite skeptical - I guess it's against the rules of Amex ( to exchange these rewards with non-recognized partners) - and it would almost amount to a whopping 3pct cash equivalent cashback. Membership rewards can be exchanged for other things, except air miles with the various airlines, The economics do not support 3pct cash back, so this is certainly something that looks suspicious...
I have visited the lounge 4 times this year with Priority pass without any issue. Last time was in August.
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