FlyerTalk Forums - View Single Post - Report Hilton Aspire $200 x 2 RESORT Credit experiences.

Sep 23, 2024 | 3:07 am

#185

Eujeanie

Join Date: May 2009

Location: EUG

Programs: AS MVP, AA MM, HH Diamond, MR Gold

Posts: 8,517

Quote:

Originally Posted by JJeffrey

This is an Amex credit so if it doesn't post automatically you have to contact Amex to fix it, nothing to do with Hilton or the hotel specifically.

But unfortunately if it doesn't post automatically you have to wait the 8 or 10 weeks or whatever the official language says in the T&C's before an Amex rep will manually post it.

FWIW my 2H resort charge posted just fine last week from the Conrad Sardinia, charge on 9/11 then $200 credit on 9/16.

I'm more concerned that the hotel maybe coded themselves in such a way that Amex doesn't recognize it as a resort, and I really don't want to contact the hotel to get that straightened out. I'll wait a few more days (it's 10 days now since the stay) and start with Amex and go from there if I must.

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