Originally Posted by
JayCee1966
From experience Etihad will make the process as difficult as possible for you. For me they dragged it out as long as they could but eventually accepted the EU/UK 261 rules and paid up.
I found the CAA website to be really helpful:
https://www.caa.co.uk/Passengers/Res...cancellations/
Did you have to escalate to CAA or did they eventually decide in your favour themselves?