I tried again last week after not trying for a year or so... I was never able to connect properly with my Bose products. Figured an update would have resolved these issues in the last year..... Nope. Same issues. I still travel with my trusty Bose QC20 wired ear buds.... these things came out over 10 years ago and are still awesome for travel. I even bought a backup bay on Ebay as I know these will disappear at some point since they've been out of production for a while now.