Originally Posted by
dvs7310
I'd be very curious how they arrived at that number, you can ask them but I'm sure they'll try to be opaque. I'm pretty sure the new fare is a lot more than AUD3700 more than the old one, so it's an odd number. But probably the only thing you can do is fight for the rules. After the first segment is flown the ticket doesn't reprice, the only differences should be airport / country taxes and different YQ / YR. You're not changing carriers, so the YQ / YR wouldn't be significantly different. Taxes are different in Indonesia vs. Thailand but neither are much in the big picture, so they're pulling that number out of some magic hat somewhere.
Thank you very much, that's exactly what I understood. Indeed, the new fare (now) is also completely different from the numbers (significantly more, as you said). One correction from me: FRA-HEL-DFW is booked on AY, not AA. The change to AA would therefore logically (thank you very much for the oint!) entail some taxes, but I have run through this once in the OW RTW tool using the existing flights as an example and now come to 2550.82AUD taxes/fees compared to the original costs for the new routing (as mentioned) compared to 2235.71AUD t/f that I originally paid - a difference of 315.11AUD (plus actual fee for rebooking).
@ironmanjt: Many thanks to you too! I have now tried only via social media. The way via the call center/HUCA would indeed still be an option.
Thank you both for your response. If there are any recent experiences, especially on the subject of changing the routing points, I would be grateful for further information.