Originally Posted by
frugaltraveler10012
Apparently it is luxury experience. Luxury to who? Anyone who pays 6000+ for this garbage or redeems 100,000+ points is not going to find this luxurious.
But surely you had heard about the state of AI's cabins etc? It seems like you were surprised by the state of things.
It's awful for sure and some of the problems of their making and some are from external factors, but surely you knew that things aren't well at all in front of the plane, unless you're flying an ex-EY plane.
What were your expectations going into this flight?