Originally Posted by
abaheti
This feels like a "we can't figure out the IT to make it work the way it should, so we'll do this to shut down the questionable passing of status thru daisy chain and some people lose a big part of the benefit they earned" I've always assumed the loophole existed because the IT was too complex or hard to fix :-)
For the people who actually were in daisy chains -- did you talk to customer service to do it? Or did you go through the website?